Danaos

Contracts, Variations & Claims Manager

Contract, Variation and Claims Management for Project-Based Industries

Protect the contract value from award to final account.

ProjectVIEW ERP is not a contract register beside the project. It is one integrated system where every instruction, notice and time bar is recorded and linked to the scope items, WBS activities and cost codes it affects, and priced from cost recipes and actual cost. Approved variations update the contract value, the client invoices and the company forecast at once. The BoQ ↔ WBS ↔ Cost Codes structure weaves site, project and company data into one consistent record, with the integrity that ProjectVIEW AI needs to give reliable forecasts, alerts and answers.

Projects change with markets, supply chains and weather: documented claims keep execution sustainable and stop the bleeding of money. Clients, owners, consultants, designers and insurers see the same records, and each closed claim becomes a precedent for the next contract.

Contracts, Variations & Claims Manager
Illustrative workflow profile
Illustrative workflow profile: Contracts, Variations & Claims Manager. Illustrative highlights: Contract Mgmt, Change Mgmt, Revenue Inflow.Bid WinsSchedulingSourcingMaterials MgmtLaborProductivityMachineryUtilizationProjectPerformanceContract MgmtChange MgmtRevenue Inflow
Illustrative highlights

Illustration only, not measured results. Actual priorities depend on your project and organization.

What does a contracts and claims manager do in a project-based company?

A contracts, variations and claims manager protects the contract value from award to final account. In ProjectVIEW ERP, every variation, notice and claim is linked to the scope item (BoQ or BoM), as well as to the WBS and the cost codes it affects. Entitlement, cost and time effect are therefore supported by records, not by memory. It applies to construction and EPC contracts, shipbuilding and repair contracts, marine and offshore EPCI contracts, and also contract mining and manufacturing supply contracts.

  • Administer: track contract terms, notices, time bars and obligations with clients and also with subcontractors.
  • Value: then price variations and claims from the BoQ or BoM, cost recipes and actual costs.
  • Recover: finally, prepare the evidence for change orders, extensions of time and final accounts.

How ProjectVIEW ERP supports contracts and claims managers

01
Which variations are still open?
A register shows every variation with status, value and approval, together with the link to the BoQ or BoM items it changes. Customers (AR)
02
Did we give notice in time?
Notices, letters and time bars are recorded in the Common Data Environment with dates and workflow, so the team sees each deadline. ProjectVIEW ERP Core
03
What is the real cost of this change?
Variations are priced from cost recipes and then checked against actual costs per cost code. Cost Control
04
Are subcontractor claims justified?
Subcontractor claims are checked against the contract and the certified quantities, as well as the payments. Subcontractors Management
05
What is the time effect?
Changes are linked to the schedule, so delay and disruption can be shown activity by activity. Integrations
06
Can AI help build the claim?
The Claims and Variations AI Agent collects the records linked to an event and then drafts a structured summary for review. Claims and Variations AI Agent

Your ProjectVIEW stack

AI agents

These specialized AI agents are available with ProjectVIEW v12. They work on governed ERP data, send risk alerts and propose actions. Your team approves every action. ProjectVIEW AI v12

Three ways to start: connect ProjectVIEW ERP to your current ERP, start with the modules you need most, or run the complete ERP + AI system. See integration with SAP, Oracle and other ERPs.

FAQ

FAQ: Contracts, Variations & Claims Manager

Talk to our expert

Questions about your role or your industry? Talk to a subject-matter expert who implements ProjectVIEW ERP.

What is the difference between a variation and a claim?

A variation is a change that is either instructed or agreed under the contract. In contrast, a claim is a request for additional time or money where entitlement is not yet agreed. ProjectVIEW ERP records both and also links them to the same cost structure.

Which contract types does ProjectVIEW ERP support?

Lump-sum, re-measured, cost-plus, EPC, FIDIC-based, as well as BOT or PPP contracts. The BoQ, WBS and cost codes structure works for all of them in the same way.

How does ProjectVIEW ERP help with time bars?

Notices and events are recorded with dates in the Common Data Environment, and then workflows remind the team of contractual deadlines.

Can a claim use documents from the CDE?

Yes, because instructions, notices, drawings and correspondence in the Common Data Environment are linked to the event, the scope items and the costs of the claim.

Which industries does this cover?

Construction, shipbuilding and repair, marine and offshore, mining and quarrying, as well as project-based manufacturing. The same variation and claims logic also applies in each, whether the scope is a BoQ, a BoM or a work package.

FIDIC, EPC, Lump Sum, BOT and PPP Contracts: Why Cost Control Must Go Deeper Than the BoQMarine & Offshore ERP for EPC/EPCI Contractors: 2026 Buyer’s GuideDefence & Space Manufacturing ERP: Why Project-Based Manufacturing Starts with BoQ-to-BoM

How can I strengthen a construction claim when site conditions change?

At Bridge Pier 1, the client’s Bill of Quantities (BoQ) item and linked work breakdown structure (WBS) activity assumed dry excavation. In ProjectVIEW ERP, a productivity template is a cost recipe for one unit of work. It specifies materials, labour by trade and plant, their quantities and expected production rates. Costs from the relevant modules feed the unit estimate. Applying it to the BoQ quantity builds the budget and establishes a resource and productivity baseline for the linked WBS activity. On site, compare completed quantities, resources used, actual cost and elapsed time against that baseline.

Unexpected groundwater. Add steps or sub-BoQs beneath the client’s excavation item for pumping, drainage, side stabilization and additional backfill where required. Compare resources and productivity with the original recipe and link the added work to the affected WBS activities to show the effect on sequencing and handover. Associate photographs, revised method statements, designs, drawings and any permit application with the changes.

Unexpected utility pipe. Record the stoppage, the affected WBS activities, crew and plant standby or redeployment, and when the utility owner cleared the obstruction. Link the resulting costs to the relevant BoQ steps or sub-BoQs and associate the technical inquiry, correspondence, clearance and site logs. The contracts team can trace the requested adjustment back to the original estimate, measured impact and supporting evidence.

How can we show that a construction claim notice was issued on time?

Check the signed contract for what starts the notice period, the deadline, the recipient and the required method of service. At Bridge Pier 1, record when groundwater was discovered and log the later utility-pipe stoppage separately. Link each event to the affected BoQ item and WBS activity. Retain the dated notice and any required proof of delivery or receipt. Utility correspondence helps establish the chronology. Check whether the contract also requires a separate formal notice.

How do we connect a delay event to an extension-of-time request?

Compare the accepted baseline with the programme update closest to the event. Trace the affected WBS activities, successors, float and critical path. At Bridge Pier 1, show whether pumping and drainage delayed footing construction and whether the utility-pipe stoppage could be mitigated by resequencing. Record overlapping delays and explain the impact on contractual completion or the relevant milestone.

Use AI assistance to prepare linked updates in either direction, from BoQ quantities, resources and costs to the WBS, or from a WBS change back to the BoQ and its estimates. Once the changes are approved for incorporation, record a new baseline version and retain the original for comparison. In the connected BIM model, use element or work-package links to trace variations and their associated resources where those links are configured.

How do we substantiate the amount of a construction claim or variation?

Compare the original dry-excavation cost recipe with measured changes at Bridge Pier 1. Value pumping, drainage, labour and plant under the contract’s valuation rules. For the utility pipe, support standby and any remobilization with crew and plant logs, taking redeployment into account. Link each amount to the relevant BoQ step or sub-BoQ, WBS activity and evidence. Reconcile amounts already priced or certified for the same work to avoid double counting.

How do we track a construction variation from instruction to payment?

Carry one reference from the site event through instruction, valuation, approval, certification, invoicing and payment. At Bridge Pier 1, value the groundwater work through linked sub-BoQs and their cost recipes. For the utility pipe, start with the interrupted WBS activity and use site records to substantiate standby and any applicable remobilization. Associate supporting documents with the scope, cost or programme change they explain.

Update the working BoQ and WBS forecast as the team measures the work. Once a change is approved for incorporation, use the revised baseline to measure the next period’s quantities, cost and duration. Retain the original baseline and keep submitted, approved, certified, invoiced and paid amounts distinct.

How do we maintain an audit trail for a construction claim?

Use ProjectVIEW version control to trace changes between bills of quantities (BoQs) and corresponding work breakdown structure (WBS) versions. Compare scope, quantities, resource requirements and programme impact. Link supporting documents to the relevant changes so reviewers can trace each amount or period claimed back to its evidence.

At Bridge Pier 1, compare the dry-excavation baseline with the revision that adds pumping and drainage. Link site photos and the revised method statement to the affected BoQ items and WBS activities. For the utility-pipe stoppage, link the stop-work record, utility correspondence, clearance and crew and plant logs to the interrupted activity.

Through the ProjectVIEW client portal, the contractor can share selected changes and supporting documents. The client or consultant can sign in to review what was shared and see which items await their approval.

How can AI help assemble a construction claim evidence pack?

The planned ProjectVIEW Claims and Variations AI workflow uses linked records to prepare a draft chronology and evidence index for the contracts manager. Organize the pack around the contract clause, notice, changed work and its cost and programme impact. Add dated site photos or annotated images and link them to the event, BoQ item or WBS activity they document. The contracts manager checks the sources and resolves gaps before approving submission.

At Bridge Pier 1, add photos of groundwater entering the excavation and of the installed pumps and drainage alongside the diary, method statement and measured quantities. For the utility pipe, link photos of the exposed pipe to the stop-work record, utility correspondence and clearance. If the restart date is unclear, flag it for review before calculating the claimed period.

How do we assess a subcontractor claim or payment application?

Check the subcontract scope, notice requirements and valuation rules. Match the submission to instructions, measured quantities, agreed rates and site records. Reconcile it with approved changes, previous certificates and payments. Record the amount recommended for certification, disputed items, missing evidence and reasons for adjustments.

At Bridge Pier 1, check whether pumping was included in the excavation rate or instructed and valued separately. For the utility-pipe stoppage, compare standby with crew and plant logs, account for redeployment and assess remobilization separately where allowed. Assess the amount due under the subcontract and any recovery from the client separately.

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